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3RPMS® GENERAL API
INTEGRATION GUIDE

Expand your reach and showcase your solution to a wide audience of potential customers within the 3RPMS ecosystem. By connecting to the 3RPMS API, you gain access to forward-thinking businesses actively looking for compatible solutions.

 

To ensure the best possible user experience and maximize the adoption of your integration among our customers, please take a moment to review the following guidelines carefully.

STEP 1


Our API uses graphQL. If you´re not familiar with graphQL please visit https://graphql.org. Use a compliant tool to query it.

STEP 2

 

Read the API documentation. If you need help contact us and we´ll be happy to assist you.

STEP 3


Contact us and explain us your usecase. We´ll hook up a demohotel and provide you with an api_key so you can start querying and build your integration.

STEP 4


Your are done, great! Depending on the type of your integration we might ask you to demonstrate to us some capabilities and/or functions. Don´t worry, we don´t bite. We only want to make sure that our customers will enjoy the best UX.

before you start...

As with many situations, there is a few do´s and dont´s we´re asking you to adhere to:

Data privacy is essential. Although customers have to authorize your integration for you being able to actually query data, we expect you to comply to GDPR and handle data with care.

Throttling applies. Don´t query the API >200x per minute or your IP will be banned temporarily. And no, it doesn´t mean you have to query it up to threshold level. We recomend using webhooks instead of constantly querying to check for updates of existing data.

Keep your integration up to date. We´re happy to support you promoting your integration to our customers through various channels such as  listing on our website, newsletters, social media and other marketing channels.

However we´d like to ask you to make sure your integration works seamless and is well maintained. If you decide to discontinue offering your integration please let us know. 

Tips for orientation

There is some particularities that is important to understand:

Reservation owner
Guests
Multi-room bookings
Additional Sales
Online Check-In & Self Checkout

Keep in mind that graphQL´s main principle is: you get what you ask for, so it´s up to you to ask the right questions.


{

{
  room_stays(filter: { date: "2019-09-18" }, first: 2) {
     edges {
        node {
          id
          room_setup {
            name
          }
          guests {
            ...Guest
          }
          first_guest {
            ...Guest
          }
          reservation_from
          reservation_to
          check_in
          check_out
          selfcheckout_enabled
          selfcheckout_url
        }
        cursor
     }
     pageInfo {
       startCursor
       endCursor
       hasNextPage
       hasPreviousPage
     }
  }
}

fragment Guest on Client {
  firstname
  lastname
}

{

{
  room_stays(filter: { date: "2019-09-18" }, first: 2) {
     edges {
        node {
          id
          room_setup {
            name
          }
          guests {
            ...Guest
          }
          first_guest {
            ...Guest
          }
          reservation_from
          reservation_to
          check_in
          check_out
          selfcheckout_enabled
          selfcheckout_url
        }
        cursor
     }
     pageInfo {
       startCursor
       endCursor
       hasNextPage
       hasPreviousPage
     }
  }
}

fragment Guest on Client {
  firstname
  lastname
}

you´re done, great! Let´s get productive.

 

Once you have completed building your integration, depending on what your integration is build for,  we might ask you to demonstrate certain capabilities of it.

 

If your integration shall be made available publically:

Please provide us a short company description (max 400 characters) for our partner listing page.

 

As better we understand what your product is doing, as better we can advice our customers and share with them the benefits of your product(s). Therefore please provide a integration description for our sales team so they understand what your integration does and to whom it may be helpful.